Privacy Policy

Vilane & Co values the privacy of its customers and is committed to protecting the personal information collected. This Privacy Policy describes how we collect, use, disclose, and protect your information.

Information We Collect

We may collect various types of information when you visit our website or make a purchase, including but not limited to:

  • Name
  • Email address
  • Delivery address
  • Payment information
  • Purchase history

How We Use Your Information

The information collected is used for:

  • Processing and completing orders
  • Improving our products and services
  • Sending order updates and marketing communications (if you have opted to receive them)
  • Preventing fraud and maintaining website security

Sharing Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except for:

  • Payment processors
  • Shipping and logistics companies
  • Service providers that assist in the operation of our website
  • Complying with legal requirements

Information Security

We implement various security measures to protect your personal information, including the use of SSL encryption for financial transactions and restricted access to personal information.

Cookies

We use cookies to enhance the user experience on our website. Cookies are small data files stored on your device that help us remember your preferences and previous visits.

Your Rights

You have the right to:

  • Access your personal information that we have in our system
  • Request correction of incorrect information
  • Request deletion of your personal information (except when we need to retain it for legal reasons)
  • Opt out of receiving marketing communications

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and notified via email, if appropriate.

Contact

If you have any questions about this Privacy Policy or how we manage your personal information, please contact us:

  • Email: contact@vilaneandco.com
  • Address: Ariel Way, Shepherd's Bush, London, W12 7SL